Frequently asked photo on canvas questions
Impressions on canvas is here to help you in anyway we can with your canvas photo prints. Below are the most frequently asked questions we receive about photo printing on canvas. If you have any additional questions please feel free to contact us.
Uploading & and Ordering your Picture Photos on Canvas
Working with your Picture Photos on Canvas
Shipping your Picture Photos on Canvas
Uploading & and Ordering your Picture Photos on Canvas

Where do I go to upload my pictures?
Simply click on Place Order in the black bar the top of the page and start uploading your photos for photo printing on canvas.



Can I order more than one size of the same picture?
Yes, in step one of the ordering process you may select the size and quantity of image you want for canvas photo prints.



Can I specify specific changes I want to my picture?
Yes, in step two of the ordering process there is a box to explain what you want removed from the picture before the photo is printed on canvas.



Is my information secure?
Yes, all pages here at impressions on canvas are on a secure server. We use Paypal for all payment transactions so credit card information is not collected or stored by impressions on canvas.



How does Impressions On Canvas store my purchasing information?
Purchasing information is stored by Paypal on their secure servers. Paypal sends us the shipping address information after the canvas print has been purchased.


Working with your Picture Photos on Canvas

What kind of file type should I send? TIFF, JPEG, RAW, etc.
Simply click on Place Order using either of these 3 formats.



What resolution of file size should the image I upload be?
To maintain the best quality of your canvas photo print we suggest a photo resolution between 240 and 300 dpi.



Can I use a scanned photograph?
Yes, you can upload and send us a scanned photograph for your canvas photo print. And we can also scan photographs for you. Simply send us an email indicating this preference and we'll send you our address information.



Can I have you make any edits or color changes to my picture?
Yes, we can edit your photo and we can change the color of your photograph to black & white or sepia tone.



Explain how you remove people and/or things from my picture.
Our team at Impressions On Canvas uses Adobe Photoshop CS4 to digitally edit your photos; We are able to remove partial or entire objects (including people) from your photograph.


Shipping your Picture Photos on Canvas

How long until I recieve my order?
Our production turnaround is 5 days and we ship all canvas photo prints via Expedited parcel and they take between 6-12 business days for delivery to both Canada and the USA.



Can I have the order delivered to another address?
Yes, when you pay in Paypal you can specify a different shipping address.



Can I put a special note attached to the order - as in a gift message?
Yes, you can add additional information to your order when you pay with Paypal. We can also gift wrap the print for you at no extra charge.



Can I put a RUSH on the delivery?
Yes, we can ship your print via Xpresspost which takes between 3-5 business days for delivery. Please specify that you would like this method of shipping and we will charge you the shipping difference.